FAQ

Our customers include property owners, construction companies, ventilation contractors, consultants, resellers, and architects who focus on energy-efficient and sustainable solutions.

Founded in 1954, REC Indovent develops, manufactures, and sells products within ventilation units, ventilation components, chimneys, and solar energy under the Temovex Solar brand. We focus on climate-smart solutions for the buildings of the future.

REC Indovent provides chimney solutions and components, including modular chimneys for the construction industry, ventilated chimney systems, climate-smart chimney solutions, and chimney components for buildings.

Yes, we develop tailor-made ventilation systems and components to meet specific needs and requirements.

Temovex Solar is our business division for solar solutions, where we design, supply, install, and commission solar power systems for both residential and commercial properties.

We offer HRV (heat recovery) units with high-efficiency heat recovery, such as the REC Temovex and RECOM series, designed to suit various building sizes and requirements.

Yes, we have authorized service partners who can assist with installation, maintenance, and servicing of our products. A list of our service partners is available on our website.

Yes, we offer support and guidance for the installation of our products. Please contact our customer service for more information.

We offer the option to purchase a 5-year product warranty on all our HRV units sold in the Swedish market with each new order. To maintain the warranty, original filters from REC Indovent must be used and replaced at least once per year.

Yes, we are certified according to ISO 9001 and ISO 14001, ensuring high quality and environmental standards in our products and processes.

Yes, we offer training to ensure proper installation and use of our products. Please contact us for information on upcoming training sessions.

Technical documentation, including product sheets and installation instructions, is available on our website under each product category.

Yes, we have authorized service partners who can assist with installation, maintenance, and servicing of our products. A list of our service partners is available on our website.

Yes, we offer support and guidance for the installation of our products. Please contact our customer service for more information.

Approved returns are subject to a 30% fee. Custom-made products or cut hoses are not eligible for return. All returned goods must be delivered to Mölndal.

The payment terms are 30 days. Late payments will incur default interest charges.

All prices are excluding packaging. The delivery time refers to the day the goods leave REC Indovent.

You are very welcome to reach out to us. You can contact us at 031-67 55 00 or via email at info@rec-indovent.se